Philips Dual Basket Air Fryer - Healthy, Fast, and Versatile Cooking, 9.5QT Capacity, Touchscreen, 2-Drawer Design (NA350/00)

Across hundreds of reviews, Philips air fryers earn a reputation for sheer longevity, with owners reporting units that are still going strong after a decade or more and others noting still looking and working like new after years of frequent use. The dual basket design specifically draws praise, with users highlighting the convenience of two separate baskets and the removable, rail-mounted basket that makes shaking food easy without it sliding out. Cooking performance is another consistent highlight, with reviewers citing even browning and consistent airflow , faster cook times, and no need for preheating.

That said, complaints do surface, particularly around durability of certain components. Several users mention the non-stick or Teflon coating wearing off or peeling over time, and others report broken parts, locking mechanisms, or touch buttons failing after extended use. Cleaning is a recurring gripe too, with some describing it as a hassle around the heating element , though others find it easier than oven-style models. A few also flagged unresponsive touchscreen controls as an annoyance.

Use cases vary widely, from quick weeknight fries and crispy chicken to full meals for families needing bigger capacity. Reviewers note it works well for crispy chicken skin, roasted chicken, and even baking cakes , while the dual basket setup particularly benefits households needing to cook two things independently . However, some smaller Philips models were criticized for limited capacity , suggesting larger households should lean toward bigger units like this 9.5Qt model.

On price, opinions are mixed but generally accept the premium as justified. Some note that Philips costs noticeably more than competitors , but many still conclude it's worth the price for the quality and reliability received in return.

A recurring theme throughout is brand trust and loyalty — countless users simply say to just go with Philips , citing consistent good experiences and calling it the gold standard or king of air fryers . Customer service also gets frequent mention, with many praising how the company honors warranty and replaces broken parts , though a minority report frustrating after-sales experiences where they were asked to pay for parts under warranty.

Finally, several standout observations recur across reviews: the quiet operation of the machine, the appeal of its sleek, modern look , and the sentiment that even as newer competitors emerge, for many loyal users the original Philips still reigns supreme .